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About Shipping
Fitness Superstore sells only in Canada.
We strive to secure the best possible rates on your behalf and that is the reason why our website does not calculate shipping charges in real-time.

You can be sure that the relationships we established over the years with various shipping companies will be put to work on your behalf to secure the best possible rate for your shipment.

Once you place your order with us, it is critical that you provide us with accurate information as we verify each order and you will have to ok all shipping charges before your order is processed.
This eliminates surprises and allows us to personally present you with any additional information you may have about your order, usage, shipping or anything related to your purchase.
If you have a preferred carrier, please let us know during ordering. When requesting shipping information on any product, please be sure to include your postal code. Contact us via email or call (905) 720 4594 - we operate on Eastern Standard Time between 10:00 AM and 5:00 PM.

Your Privacy

Our Privacy Policy is very simple:

Fitness Superstore does not sell, trade or share your personal information with any third parties.

While the practice of selling client lists is wide-spread on commercial websites, we keep all our client information confidential. You can also be sure that subscribing to our newsletter will not subscribe you to any other lists.

We do our best to make your shopping experience fun, safe and secure. If you have any other questions, you can contact us.

Return Policy

Any item in new, unused and resaleable condition can be returned within 30 days of purchase for a full refund (minus shipping charges and a 20% restocking fee). Items must be returned in undamaged original packaging and unopened. Shipping charges will not be credited and are the responsibility of the sending party. All returns must be accompanied by the original bill of sale.

You must contact us before returning the item for an authorization number.
NO REFUNDS ON SPECIAL ORDERS.

Contact us for more information.
 
Shipping info and policies
 
© 2013 Fitness-Superstore.ca
3418 Liard Court
West Kelowna BC
V4T-1B6, Canada
Click here for map and directions to our location

Fitness Superstore is your source of exercise equipment in Canada. Latest sales: Upright Bike in Winnipeg, Home Gym in Hamilton, Upright Bike in Vancouver, Upright Bike in Ottawa, Boxing accessories in Quebec City, Elliptical in Calgary, Treadmill in Edmonton, Upright Bike in Vancouver, Multi Gym in Edmonton, Elliptical in Quebec City
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